A look at Client Services in 2016

Hello, and welcome to 2016! This year is sure to be filled with plenty of opportunities, not only for client services, but for the organisation as a whole, and it is very exciting to be a part of it.

My name is Toya and I am the new client services coordinator here at Huntingtons Queensland  (HQ). I am very excited about the year ahead in my new role and believe it is going to be a year of opportunities and growth. In the upcoming year I am planning on expanding the education packages, ensuring the Information Provision arm of our service is supporting the community services sector to meet the needs of the HQ community. If you are a service provider, please let me know if you would like to book in an education session at your facility.


Along with the other half of the Community Services team, I will be doing my upmost to attend as many regional Support Groups as we are able. I am truly grateful to have met so people already and look forward to meeting more people as the Client Services team travel around the state through-out the upcoming year. Keep an eye on our Calendar to see when we will be in your area and if you would like a visit from us please send Tressa or myself an email or phone us at the office.


The HQ community is inspiringly resilient and some people have shared with me their lives, challenges and hopes for the future. At HQ Client Services we are in a unique and privileged position to walk alongside people as they face life’s tribulations. As part of our Non-Clinical Counselling role, we are available to listen, support and refer people to services as needed.  We are available for phone, email or face to face catch-ups (where possible). Our 2016 client services calendar is filling up fast with Family Support Groups across the state, HYPE events and other promotional opportunities!


One of my first roles in this position, alongside our fundraising & marketing coordinator has been to reach out and ask the HD community about the HYPE program. At HQ we value feedback and are encouraging people to let us know what we do well and what we can do better. I would welcome any input going forward and believe together we can make HQ the best Huntingtons organisation in Australia (we can conquer the world in 2017!).


Kind regards